Returns & Exchanges
At The Mill, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a credit to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing