Frequently Asked Questions
Everything you need to know about shopping at The Mill.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Depending on your location, standard shipping typically takes between 3 to 7 business days to arrive.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to follow your package's progress.
Do you offer international shipping?
Yes, The Mill ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do you ensure product quality?
Every item at The Mill undergoes a rigorous quality control process to ensure it meets our high standards for durability and craftsmanship before it reaches your door.